Shipping policy
Processing Time:
All orders are processed within 2–4 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time:
USA: 5–9 business days
International: 7–14 business days
Shipping times may vary depending on product location and demand.
Shipping Carriers:
We partner with reliable carriers like USPS, FedEx, and DHL to ensure fast and secure delivery.
Shipping Rates:
Shipping rates are calculated at checkout based on your location and product type. Free shipping may apply to certain promotions or order amounts.
Tracking Information:
Once your order ships, you will receive a tracking number by email so you can monitor delivery status in real time.
Shipping Issues:
If your package is delayed or missing, please contact us at lushimperiallc@gmail.com or call (773) 240-3754 We’ll work quickly to resolve the issue.
International Orders:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.